All Systems Operational

About This Site

This page will tell you if Planday is up and running ☺ Here you can see the current status of Planday, as well as historical information about how the platform has performed. All the information on this page is updated in real-time, so what you see is the latest status. Any outages or downtime will be highlighted in red. If you have any questions, feel free to get in touch with our Support team: support@planday.com

Planday Web   ? Operational
Punch Clock   ? Operational
Mobile App   ? Operational
Help Chat   ? Operational
API Operational
API   Operational
API Contracts   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Planday Web - Response time
Fetching
Punch Clock Response Time
Fetching
API - Response time
Fetching
Past Incidents
Apr 26, 2018

No incidents reported today.

Apr 25, 2018
Resolved - Our provider has mitigated the networking issue. Our systems are back online. Thank you so much for hanging in there.
Apr 25, 01:00 CEST
Identified - Our datacenter provider is closing in on the issue, that keeps you from using Planday! In the meantime we have begun our disaster recovery routine. Thank you for hanging in there!
Apr 24, 23:35 CEST
Update - The issue is caused by an incident at a third party datacenter. They have assured us that fixing the incident has top priority. We apologise for the enconvenience and we will keep you posted as soon as we have any news.
Apr 24, 22:10 CEST
Investigating - We right now experience major outages with our provider. Fixing this is our #1 priority right now. We greatly appreciate your patience.
Apr 24, 21:48 CEST
Apr 23, 2018

No incidents reported.

Apr 22, 2018

No incidents reported.

Apr 21, 2018

No incidents reported.

Apr 20, 2018
Resolved - We have applied multiple fixes and will monitor the situation going forward. This will be the last update on this issue.
Thanks for staying with us while we fighting this!
Apr 20, 01:22 CEST
Identified - We believe to have identified several issues and is now working on a fix. While most customer would have been able to use the system, some might have experienced slow performance.
We appreciate your patience while we look into this!
Apr 19, 23:21 CEST
Investigating - Some Planday accounts are experiencing some slow load times. We’re looking into what’s causing this. In the meantime, apologies for the trouble.
Apr 19, 22:15 CEST
Apr 19, 2018
Resolved - This incident has been resolved.
Apr 19, 17:04 CEST
Monitoring - Our performance is back to normal, but we will continue to monitor the situation.
We apologise for the inconvenience.
Apr 19, 15:25 CEST
Investigating - We’re sorry to say that currently seeing degraded performance for some Planday accounts right now. We appreciate your patience while we look into this!
Apr 19, 14:31 CEST
Resolved - This incident has been resolved.
Apr 19, 10:56 CEST
Investigating - We’re relieved to say we’re out of the woods! Planday accounts are up and running now. Thanks for bearing with us while we fixed this.
Apr 19, 10:47 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 19, 10:07 CEST
Identified - Our actions to improve performance begins to come into effect. We start see better response times.
We will still monitor things very closely.
Thanks for bearing with us!
Apr 19, 09:26 CEST
Investigating - We are still investigating the issue. So far Planday Web is available but the Mobile App and Punch Clock are still affected.
We appreciate your patience while we keep fighting on this!
Next update in 30 minutes or less.
Apr 19, 09:02 CEST
Identified - We’re sorry to say that currently seeing performance degradation for some Planday accounts right now. Systems are available but slow.
We appreciate your patience while we look into this!
Apr 19, 08:26 CEST
Apr 18, 2018

No incidents reported.

Apr 17, 2018

No incidents reported.

Apr 16, 2018
Postmortem - Read details
Apr 16, 20:05 CEST
Resolved - We’re relieved to say we’re out of the woods! Planday accounts are up and running now. We will continue to monitor our systems and a post mortem will follow. Thanks for bearing with us while we fixed this.
Apr 16, 07:18 CEST
Investigating - We’re very sorry to say that a large number of Planday accounts are experiencing outages at the moment. Fixing this is our #1 priority right now. We greatly appreciate your patience.
Apr 16, 07:06 CEST
Apr 15, 2018

No incidents reported.

Apr 14, 2018

No incidents reported.

Apr 13, 2018

No incidents reported.

Apr 12, 2018

No incidents reported.