Is Planday up and running?
All Systems Operational

About This Site

This page will tell you if Planday is up and running ☺ Here you can see the current status of Planday, as well as historical information about how the platform has performed. All the information on this page is updated in real-time, so what you see is the latest status. Any outages or downtime will be highlighted in red. If you have any questions, feel free to get in touch with our Support team: support@planday.com

Uptime over the past 90 days. View historical uptime.
Planday Web ? Operational
90 days ago
99.95 % uptime
Today
Punch Clock ? Operational
90 days ago
99.95 % uptime
Today
Help Chat ? Operational
API Operational
90 days ago
99.97 % uptime
Today
Mobile App Operational
90 days ago
99.95 % uptime
Today
Mobile App - iOS ? Operational
90 days ago
99.94 % uptime
Today
Mobile App - Android Operational
90 days ago
99.94 % uptime
Today
Kiosk App Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Weekly Scheduled Maintenance Oct 26, 23:00 - Oct 27, 00:30 CET
We will be undergoing scheduled maintenance during this time, but do not expect any service disruptions.
Posted on Oct 20, 06:50 CEST
System Metrics Month Week Day
Planday Web - Response time
Fetching
API - Response time
Fetching
Past Incidents
Oct 25, 2020

No incidents reported today.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020
UK Technical Support phone line unavailable due to third-party issues
Resolved - We apologise to those of our UK customers who were unable to reach our support phone line for the duration of this incident, and thank you for your patience..
This incident has been resolved and our UK support team is now reachable by phone.
Oct 20, 16:50 CEST
Update - We're sorry to report that our UK technical support phone line is still unavailable due to a third-party incident currently being investigated.
In the meantime, our Support is available via the chat functionality located within your Planday portal, where you can also request a call-back by leaving your phone number in the chat window.
This page will be updated at 18:30 CEST or as events warrant.
Oct 20, 09:55 CEST
Update - The issue is still under investigation by the third-party provider and we sincerely apologise to those of our customers who have been unable to reach Planday's UK phone line.

We will update this page Tuesday, October 20th at 10:00 CEST.
Oct 19, 18:30 CEST
Update - We're sorry to report that our UK technical support phone line is still unavailable.
Our third-party provider is still investigating issues on their end and we will update here as soon as we receive additional information from our provider.
In the meantime, please use our chat functionality located within your Planday portal.
Oct 19, 09:30 CEST
Update - Our UK support team will be back on Monday.
We apologise to those of our customers who have been unable to reach our UK phone line.
We are in dialogue with our third-party provider to ensure they mitigate issues on their end.
This page will be updated Monday, October 19th at 09:30 CEST.
Oct 16, 18:30 CEST
Investigating - We are currently experiencing an issue with our UK Support phone line.
We are investigating the issue. In the meantime, please use our chat functionality located within your Planday portal.
Oct 16, 15:43 CEST
Weekly Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 23:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time, but do not expect any service disruptions.
Oct 13, 07:13 CEST
Oct 19, 2020
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Oct 15, 2020
Payroll unavailable for some customers
Resolved - This incident has been resolved.
Oct 15, 12:41 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 12:13 CEST
Investigating - We are currently investigating this issue.
Oct 15, 11:59 CEST
Oct 14, 2020

No incidents reported.

Oct 13, 2020
Weekly Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 23:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time, but do not expect any service disruptions.
Oct 7, 09:02 CEST
Oct 12, 2020
Oct 11, 2020
Planday Help Center currently unavailable
Resolved - This incident has been resolved.
Oct 11, 16:26 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 15:57 CEST
Investigating - We are currently investigating this issue.
In the meantime, you can follow this link https://intercom.help/planday/ to access the Planday Help Center.
Oct 11, 15:53 CEST
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