Update - The Help Center is now fully accessible in all languages. Some pages may take slightly longer to load while we implement improvements. We’re continuing to work on a permanent fix.
Jan 16, 2026 - 17:08 CET
Update - We are continuing to work on a fix for this issue.
While help.planday.com may be unavailable at times, all Help Center articles remain accessible via Help chat in Planday.
Jan 16, 2026 - 06:58 CET
Update - We are continuing to work on a fix for this issue.
We appologize for any inconvenience this may cause.
Jan 15, 2026 - 15:16 CET
Identified - The issue has been identified. We'll update you as events warrant.
Jan 15, 2026 - 12:55 CET
Update - Our service provider is still investigating the issue.
While help.planday.com may be unavailable at times, all Help Center articles remain accessible via Help chat in Planday.
Updates will be posted here as they become available.
Jan 14, 2026 - 21:47 CET
Update - Our Third party provider is still investigating the issue.
We'll update you as events warrant.
Jan 14, 2026 - 18:20 CET
Update - Our Third party provider is investigating the issue.
Jan 14, 2026 - 17:27 CET
Update - We are continuing to investigate this issue.
Jan 14, 2026 - 16:37 CET
Investigating - We have reports of some users being intermittently not able to access some pages in our Help Center.
We are investigating the issue and will update here as events warrant.
Jan 14, 2026 - 16:36 CET