Degraded performance for some users

Incident Report for Planday

Resolved

We have the resolved the issue that caused degraded performance for some users. We appreciate your patience as we worked this out.

Posted Apr 30, 2019 - 16:47 CEST

Update

We've fixed the issue and successfully rolled back. We are monitoring to ensure there are no further disruptions. Thank you for your patience.

Posted Apr 30, 2019 - 15:38 CEST

Monitoring

We've fixed the issue and successfully rolled back. We are monitoring to ensure there are no further disruptions. Thank you for your patience.

Posted Apr 30, 2019 - 15:23 CEST

Investigating

Long response times are causing system errors across modules.
Fixing this is our number one priority.

We apologise for the inconvenience.

Posted Apr 30, 2019 - 14:46 CEST

This incident affected: Planday Web.