Degraded performance for some accounts

Incident Report for Planday

Resolved

After monitoring our systems closely, we now consider this incident as resolved.

Thank you for hanging in there.

Posted May 29, 2019 - 15:14 CEST

Monitoring

Due to unusually high usage of some parts of our platform, users may experience slow performance. We are monitoring the situation carefully to manage the impact. We are sorry for any inconvenience this may cause you.

Posted May 29, 2019 - 11:06 CEST

Update

We are continuing to investigate this issue.

Posted May 29, 2019 - 10:58 CEST

Investigating

We’re very sorry to say that some Planday accounts are experiencing degraded performance at the moment. Fixing this is our #1 priority right now. We greatly appreciate your patience.

Posted May 29, 2019 - 10:31 CEST

This incident affected: Web, Punch Clock, Mobile App - iOS, Mobile App - Android, Mobile Kiosk App, and Help Chat.