Problems loading some accounts

Incident Report for Planday

Resolved

This incident has been resolved.

Posted Oct 14, 2021 - 20:59 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 14, 2021 - 18:15 CEST

Identified

The issue has been identified and our team is working on a fix to mitigate impact.

Posted Oct 14, 2021 - 17:23 CEST

Investigating

We’re sorry to report that some users might experience their Planday accounts not loading properly.
Our team is working to identify the root cause and implement a solution.
We will send an additional update in 30 minutes or as events warrant.

Posted Oct 14, 2021 - 16:55 CEST

This incident affected: Web.