Documents not loading on the Planday app is affecting some accounts

Incident Report for Planday

Resolved

This incident has been resolved.

Posted Nov 27, 2019 - 11:01 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 27, 2019 - 10:29 CET

Update

We continue to investigate the root cause behind documents not being shown correctly on the Planday app. We really appreciate your patience with us on this!

Posted Nov 27, 2019 - 08:29 CET

Investigating

We’re sorry to report that we are currently seeing an issue with documents not loading on the Planday app for some Planday accounts. We will get it fixed as soon as possible. Thanks for your patience with this.

Posted Nov 26, 2019 - 21:36 CET

This incident affected: Mobile App - iOS and Mobile App - Android.