Degraded performance on pages for some accounts

Incident Report for Planday

Resolved

This incident has been resolved.

Posted Jan 12, 2024 - 09:41 CET

Update

Impact has been mitigated and our third-party providers have made us aware the issue is now resolved. Thank you for your patience.

Posted Jan 11, 2024 - 20:04 CET

Update

Customers are experiencing sporadic service disruptions due to an incident at one of our third-party providers. This could impact customers in the UK. We will update you as events warrant.

Posted Jan 11, 2024 - 16:21 CET

Monitoring

Improvements can now be seen and performance should be back to normal. We will continue to monitor the situation and update as events warrant.

Posted Jan 11, 2024 - 13:52 CET

Investigating

Some customers may currently be experiencing degraded performance on some pages. The team is currently investigating the issue. We will update as events warrant.

Posted Jan 11, 2024 - 13:09 CET

This incident affected: Web.