Degraded performance for some accounts

Incident Report for Planday

Resolved

This incident has been resolved.

Posted Mar 01, 2019 - 09:39 CET

Update

We have been monitoring our systems very closely for the past 24 hours and have concluded that we are fully operational. We will continue to monitor performance throughout the week.

Posted Feb 26, 2019 - 14:02 CET

Monitoring

We are seeing improvements on the performance, however we do expect longer response times than usual, throughout the day.
We are monitoring the situation carefully.

Posted Feb 25, 2019 - 13:28 CET

Investigating

Some Planday accounts are experiencing degraded performance at the moment.
Especially payroll operations will take longer than normal. We greatly appreciate your patience.

Posted Feb 25, 2019 - 11:53 CET

This incident affected: Web, Punch Clock, Mobile App - iOS, Mobile App - Android, and Mobile Kiosk App.