Third-party incident causing log in issues

Incident Report for Planday

Resolved

This incident has been resolved.

Posted Oct 06, 2020 - 14:00 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 06, 2020 - 13:10 CEST

Identified

We have identified the issue to be caused by third-party.

Our team is doing everything they can to mitigate impact.

We will update you within the next 30 minutes or as events warrant.

Thank you for your patience.

Posted Oct 06, 2020 - 13:03 CEST

Investigating

We’re sorry to report that some users are currently unable to log into Planday. We’re working on a solution and will report back as soon as it’s fixed. Thanks for your patience with us!

Posted Oct 06, 2020 - 12:26 CEST

This incident affected: Web, Mobile App - iOS, and Mobile App - Android.