Sporadic loading issues affecting some portals

Incident Report for Planday

Resolved

This incident has been resolved.

Posted Nov 14, 2024 - 16:46 CET

Update

We have implemented a fix and will continue to monitor.

Posted Nov 14, 2024 - 10:25 CET

Update

While we have mitigated impact for a majority of customers, some portals might experience transient slowness which will eventually resolve itself.
We are working on a more permanent solution and will update this page as events warrant

Posted Nov 13, 2024 - 17:19 CET

Monitoring

We have mitigated impact and are currently monitoring.

Posted Nov 13, 2024 - 13:31 CET

Identified

Our team has identified the issue and we are looking into solutions to mitigate customer impact.
We will update this page as events warrant

Posted Nov 13, 2024 - 11:30 CET

Investigating

We are currently investigating reports of slow loading sporadically affecting some portals.

Posted Nov 13, 2024 - 11:03 CET

This incident affected: Web.