Third party incident - Degraded performance for all accounts

Incident Report for Planday

Resolved

We’re relieved to say we’re out of the woods! Planday accounts are up and running now.

Thank you for bearing with us.
Posted May 02, 2019 - 22:39 CEST

Update

We are continuing to work on a fix for this issue.
Posted May 02, 2019 - 22:23 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted May 02, 2019 - 22:08 CEST

Investigating

We’re very sorry to say that a large number of Planday accounts are experiencing degraded performance at the moment. Fixing this is our #1 priority right now. We greatly appreciate your patience.
Posted May 02, 2019 - 21:48 CEST
This incident affected: Web, Punch Clock, Mobile App - iOS, Mobile App - Android, and Mobile Kiosk App.
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