Service Disruption

Incident Report for Planday

Resolved

This incident has been resolved.

Impacted users may need to log out and log back in, or clear browser’s cookies and cache, to restore functionality.

Posted Nov 01, 2026 - 11:29 CET

Monitoring

A fix has been implemented and we are currently monitoring the results.

Impacted users may need to log out and log back in, or clear their browser’s cookies and cache, to restore normal functionality.
We will provide another update once service is fully verified.

Posted Nov 01, 2026 - 10:59 CET

Investigating

We are currently experiencing a service disruption.

Our team is working to identify the root cause and we will send an additional update in 30 minutes or as events warrant.

Posted Nov 01, 2026 - 10:50 CET

This incident affected: Web, Punch Clock, Mobile App - iOS, Mobile App - Android, Mobile Kiosk App, Open API, and Help Chat.