Degraded performance for some Planday accounts

Incident Report for Planday

Resolved

We've rolled out a fix for the network-related issue that prevented pages from loading on some accounts. Thank you for bearing with us, and for your patience while we worked out the issue. The issue is now resolved, and all accounts are fully operational.

Posted Apr 27, 2019 - 09:34 CEST

Monitoring

We have found the issue that resulted in degraded performance on some accounts, and are monitoring our fix closely. Thank you for your patience!

Posted Apr 27, 2019 - 08:54 CEST

Investigating

We’re very sorry to say some Planday accounts are experiencing degraded performance at the moment. Fixing this is our #1 priority right now. We greatly appreciate your patience.

Posted Apr 27, 2019 - 08:18 CEST

This incident affected: Web, Punch Clock, Mobile App - iOS, Mobile App - Android, Mobile Kiosk App, and Help Chat.