Emails sent through Planday delayed because of third part outage

Incident Report for Planday

Resolved

There is no queuing on emails anymore. Thanks for your patience.

Posted Nov 13, 2026 - 21:01 CET

Monitoring

We've seen constant improvement of email delivery over the last hours.
We're still monitoring.

Posted Nov 13, 2026 - 19:47 CET

Update

We're continuing to monitor email delivery failure rates. We'll update you as soon as events warrant.

Posted Nov 13, 2026 - 12:40 CET

Update

Third part is still investigating the issue. Any emails that is not delivered are queued and will be resent. Our team is monitoring the outage and will update as the situation unfolds.

Posted Nov 13, 2026 - 10:06 CET

Investigating

Emails sent through Planday are currently delayed because of third party outage.
Third party is investigating right now and working on a resolution.
We'll update you as events warrant

Posted Nov 13, 2026 - 09:44 CET

This incident affected: Web.