Intermittent login and punch clock issues affecting some customers primarily in the UK

Incident Report for Planday

Resolved

The issue has been resolved.
Posted Oct 17, 2025 - 19:17 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 17, 2025 - 17:49 CEST

Investigating

We’re currently investigating intermittent login and punch clock issues affecting some customers primarily in the UK
Posted Oct 17, 2025 - 17:20 CEST
This incident affected: Web, Punch Clock, Mobile App - iOS, and Mobile App - Android.