Text and email notifications delayed for some Planday accounts due to third-party incident

Incident Report for Planday

Resolved

This incident has been resolved.

Posted Jun 22, 2021 - 13:34 CEST

Monitoring

All notifications have now been processed and the issue is mitigated.

Posted Jun 22, 2021 - 12:34 CEST

Identified

We have identified the issue to have been caused by third-party disruption.
We're awaiting mitigation by our service provider and will update this page as soon as we know more.

Posted Jun 22, 2021 - 11:51 CEST

Investigating

Some Planday users might experience delay in reception of text and email notifications.
Our team is investigating the issue.

Posted Jun 22, 2021 - 11:39 CEST

This incident affected: Web.